To Apply: Please apply through our search partner, Positively Partners.
Applications submitted through this portal will not be reviewed.
Role Description: Chief Operating Officer
Reporting Relationship: Chief Executive Officer
Direct Reports: Two to three direct reports; oversight of Operations, Finance, Talent and Technology functions.
Location: Remote within the United States
Compensation: Base salary range of $175,000 to $225,000 per annum, commensurate with lived and professional experience, plus bonus and competitive benefits. Bonus eligibility is based on performance, inclusive of achieving agreed-upon goals up to 10% of yearly salary. Organization pays 100% of personal medical, dental, vision with 50% subsidy for dependents. Benefits include matching retirement up to 4 percent, a budget for continuing education/professional development, twelve volunteer days and twelve wellness days off per year, and an additional 19 PTO days and 12 paid holidays.
With 1.3M visitors per month, VolunteerMatch’s mission is to make it easy for good people and good causes to connect. Since 1998, more than 17M volunteers have connected with leading nonprofits through our platform. VolunteerMatch puts the power of technology to good use by enabling the social sector to unlock over $14 billion worth of volunteer time. Our award-winning nonprofit service is the largest and most popular volunteer recruiting platform. Through partnerships with leading Corporate Social Responsibility platforms, it serves thousands of nonprofits, a million interested volunteers a month, and has generated over $40 million in mission-related revenue. Today, our social innovations are powering volunteer engagement for a nation of nonprofits, businesses, campuses and government agencies.
With over 25 employees and growing, VolunteerMatch’s budget is $6MM. Our annual recurring revenue includes both managed services and one-time revenue streams. Our growth capital comes from fundraising and philanthropy.
We are in a vibrant period of growth and change: embracing a fully-remote, cloud-based organization with no ties to a physical space; experiencing record amounts of philanthropic investment; and establishing a new leadership team. To learn more about VolunteerMatch, please visit www.volunteermatch.org.
About the Chief Operating Officer
VolunteerMatch is looking for its first full-time Chief Operating Officer to work with a talented and passionate team to help propel VolunteerMatch to the next level of success. The Chief Operating Officer (COO) will be responsible for leading the internal operations of the organization, including leadership of finance, talent and culture, and administrative functions, as well as evolving the organization’s systems and infrastructure and driving accountability for OKRs across the organization. The COO will be instrumental in ensuring internal operations are effective and efficient and support the alignment and focus of the organization’s strategic priorities. The successful COO candidate will manage internal operations of VolunteerMatch enabling our CEO to focus on strategy, external relationships, fundraising and other activities to support our growth.
As a member of the leadership team, the COO will lead with vision, curiosity and a growth mindset. This is more than an operations position; it is an opportunity for organization-wide leadership. VolunteerMatch’s leadership team drives our organization with a commitment to trust-building, accountability, constructive critique and active engagement. We welcome entrepreneurial individuals with a diverse set of informed opinions to join us in our ambitious mission and deliverables.
The COO will be responsible for the following:
Desired Skills, Mindsets and Experience
There are innumerable ways to learn, grow, and excel professionally. We respect this when we review applications and take a broad look at the experience of each applicant. We want to get to know you and the unique strengths you will bring to the work. That said, we are most likely to be interested in your candidacy if you can demonstrate the following:
Timeline and Process
We will review and respond to all applications received. While subject to change, candidates elected to advance throughout the process can expect initial conversations with Positively Partners, a virtual interview with VolunteerMatch’s CEO and Strategic Advisor, and a virtual, final interview day with members of the VolunteerMatch team. Finalists will also have the opportunity to meet in person with CEO Jude O’Reilley. VolunteerMatch seeks to fill this position in late summer 2023.
You can inquire confidentially about the position, access support in completing the application, and/or request an accommodation by emailing Senior Consultant Mary Carlton.
To apply, please visit the website of our hiring partner, Positively Partners. Applications submitted through this portal will not be reviewed.
VolunteerMatch is an Equal Opportunity Employer and encourages candidates of all backgrounds to apply. Diversity of opinions, experiences, and backgrounds is a key asset. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. At VolunteerMatch we are dedicated to building a diverse, inclusive and authentic team. You may be just the right candidate for this or other roles with our growing organization.